At Mokoena & Associates, routine POPIA compliance reviews were quietly expensive — hours of junior-lawyer time spent on the same repetitive checks against a known policy library. The partners wanted speed without putting privileged client information anywhere it shouldn’t be.
How they kept it safe
The firm built a strict redaction step: client-identifying details are stripped before anything reaches an AI tool, which performs a first-pass review against the firm’s internal policy library. A qualified lawyer makes every final determination.
AI does the first read. A lawyer always does the last one. That line never moves.
Lerato Mokoena, Managing Partner
What this means
In regulated professions the winning pattern isn’t AI replacing judgement — it’s AI clearing the repetitive first pass so experts spend their time where it counts, behind a hard line on client confidentiality.
